Bit Weld Support

Bit Weld offers both send and share capabilities to address different needs.

• Send a Secure Message Similar to email, sending a Secure Message is a simple, one-way transaction. Once a Secure Message is sent, it is locked and cannot be changed (however it can be deleted). Use Secure Messages to quickly get a message or files to any recipient(s). Or use your dropbox to receive Secure Messages from anyone.
  • Example: Send a Large File Use a Secure Message to send any file to any recipient.
  • Example: Send a Confidiential Note Use a Secure Message to send a private note to any recipient.
• Share a Secure Workspace Secure Workspaces are best for either long-term or two-way interactions. Files can be replaced or removed. One can even allow recipients to make changes. Use Secure Workspaces an an online location to deliver or share files with recipients.
  • Example: Shared Online File Repository Share a collection of files with any recipient.
  • Example: Shared Online Data Room Create a private virtual data room for a project.

It’s easy to transition between Secure Messages and Secure Workspaces. Why do this?

Example 1: A client sends a Secure Message via your dropbox. Since you will be working with this client for several weeks on a task and you want to update documents, you convert the Message to a Workspace.

Example 2: Maintain an online repository of documents. Create a Secure Message and send a few documents from the respository to a recipient. No uploading required.